I can't remember my MYICC password.


Our IT Help Desk is happy to help you with login difficulties. Techs are available Monday through Sunday (closed Saturday).

First, try resetting your password from the the link directly below the username/login box.

If that doesn't work, call 309-694-5457, email icchelpdesk@icc.edu, or create an online ticket.

For faster service, please have the following information available for the tech:

  • Full Name

and, if you have it:

  • Student ID# (seven digit number), or
  • Student email address (zz###@icc.edu) or student userid (zz###)
  • if you don't have either of the above (student id or user id), a tech will still be able to help you.

IT Help Desk hours are:

  • M to Th: 7:30 AM to 6:30 PM
  • F: 7:00 AM to 4:30 PM
  • Su: 4:00 PM to 8:00 PM


  • Last Updated Dec 19, 2021
  • Views 22
  • Answered By Lynne

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